Our engineers are still operating as usual and are able to visit you to install Sky or fix any TV problems that may be apparent. Of course, keeping everybody safe is of the highest importance so we are taking extra precautions: we will maintain a safe, social distance at all times, wear relevant PPE and limit the amount of time that we spend in your home.

Please note that we will not be able to send an engineer to your home if you or someone in your household:

• Has any COVID-19 symptoms
• Is self-isolating or has recently been diagnosed with COVID-19
• Is waiting for a COVID-19 test result
• Has recently returned from a country on the quarantine list

Please call our Customer Service Team on 01892 722887 to reschedule your visit if you’re now self-isolating or if your circumstances have changed.